****o,*I used to be an employee at my company and am now a consultant. The login crede...

GetHuman760144's customer service issue with Vimeo from June 2018

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Help with my Vimeo issue
Before contacting them, items GetHuman760144 may need:
Who made the purchase and Email address associated with the booking
GetHuman760144's next move: go to the Vimeo help center.
Vimeo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760144 will want to follow the link below to head to their help center. We will check on GetHuman760144 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman760144's own words:
****o,*I used to be an employee at my company and am now a consultant. The login credentials that I had do not seem to be working and if I click forgot p***word it will be sent to my inactive email address. I have the name*number of my contact at the company to approve but we need to access our account and can't.
I trust that Vimeo will make this right and come up with a resolution that is fair.
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Vimeo

Customer service issue
Reported by GetHuman760144
Jun 7th, 2018 - 2 mons ago
I have an issue with Vimeo too
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Seen by 2 customers so far
Similar issue to 139 others
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Timeline
GetHuman760144 started working on this issue
Jun 7th 4:45pm