Someone changed my email address that was use to purchase paid videos. Kindly assist to...

GetHuman-pilotong's customer service issue with Vimeo from April 2018

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Who made the purchase and Email address associated with the booking
The issue in GetHuman-pilotong's own words
I was trying to do something, and ran into a problem.
Someone changed my email address that was use to purchase paid videos. Kindly assist to recover my purchased to the hacker.
GetHuman-pilotong did not yet indicate what Vimeo should do to make this right.
I have an issue with Vimeo too
How GetHuman-pilotong fixed the problem
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Vimeo

vimeo
Customer service issue
Reported by GetHuman-pilotong
Apr 13th, 2018 - 2y ago
I have an issue with Vimeo too
Not resolved
Seen by 6 customers so far
Similar issue to 1539 others
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Timeline
GetHuman-pilotong started working on this issue
Apr 13th, 2018 6:45am
GetHuman-pilotong indicated the issue is not fixed yet.
Apr 13th, 2018 9:56am
GetHuman-pilotong indicated the issue is not fixed yet.
Apr 16th, 2018 8:57am