Hello. I have had a Viking glass electric cooktop **" shipped to me. When we installed...

GetHuman5405004's Repairs issue with Viking Range Corp from October 2020

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The issue in GetHuman5405004's own words
Hello. I have had a Viking glass electric cooktop **" shipped to me. When we installed it, the breakers immediately tripped. I spoke to a repair service and they do not do repairs unless the cooktop is installed, but my electrician wants it checked first. I live in Columbus, MS. Do you have anyone there I could bring the cooktop to for service? The repair service can only do repairs if the cooktop is installed so I am in a catch **. This cooktop was in a model home and barely used. Worked fine before shipping as verified by a video they sent. Please advise. Thanks you. Jane

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Viking Range Corp

Repairs issue
Reported by GetHuman5405004
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 15 others
0 customers following this

Timeline

GetHuman5405004 started working on this issue
Oct 26th, 2020 6:43pm

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