Both gift cards were purchased with a credit card. I’m asking to exchange the*nd PINk card***.** for Vitoria secret card ***.**

GetHuman5726116's customer service issue with Victoria's Secret from February 2021

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The issue in GetHuman5726116's own words
Avoid wasting the ***.** gift card that I purchased ... On ******* I purchased f ***.** fro Christmas for my granddaughter. I mailed the card to her the next day. She hadn’t received the card by ******* so I purchase a *d card ***.** card believing that the *st card was lost or stolen. A few days later they received the original card. They sent the *nd card back to me. *My granddaughter is the only young girl in our family. I am requesting that I exchange the PINK card for a gift card I can use at Victoria Secret’s.*I know this is unusual but ***.** is a lot of money to waste. I have the card and the receipts for both purchases.*An exchange would mean so much to me if it can be arranged. I will look forward to hearing from you.
I spoke to * representatives who were not very helpful
An exchange
I only bought a PINK ***.** gift card for my granddaughter twice
Some to * representatives and tried a chat that didn’t work
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Victoria's Secret

Exchange one gift card for another
Customer service issue
Reported by GetHuman5726116
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 619 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5726116 started working on this issue
Feb 5th 6:52pm