Today I went to your store in New York **th St and went to buy a bra*. Your sales assis...
GetHuman1671912's customer service issue with Victoria's Secret from December 2018
Help with my Victoria's Secret issue
Did we steer you to the right help?
Waiting to see if GetHuman1671912 got the right customer help using our suggestion.
First: share to improve GetHuman1671912's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1671912 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1671912's own words
Today I went to your store in New York **th St and went to buy a bra*. Your sales assistent and your signals of promortion on that part of the shop Said promortion of **$ in that bra. However when i got to pay *rea they Said it was ** and i paid ir. When i was leaving i decided to confirm with two sales assistanta of that *rea and they Said it should be in promortion. I talked to your store manager, Nathalie, who was not polite to me and Said that it was ** altough the signed in the wrack Said **. Altough i wanted the bra, i wanted to pay the right price for ir. The only solution given by Nathalie was to return the bra. So I did that, although I dont think I Will Ever receive my ** dollars back. The solution given was not good for me but also not for you who Lost a costumer. Your manager could have been more costumer*sales oriented.
GetHuman1671912 did not yet indicate what Victoria's Secret should do to make this right.
I have an issue with Victoria's Secret too
How GetHuman1671912 fixed the problem
We are waiting for GetHuman1671912 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.