Today I went to your store in New York **th St and went to buy a bra*. Your sales assis...

GetHuman1671912's customer service issue with Victoria's Secret from December 2018

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The issue in GetHuman1671912's own words
Today I went to your store in New York **th St and went to buy a bra*. Your sales assistent and your signals of promortion on that part of the shop Said promortion of **$ in that bra. However when i got to pay *rea they Said it was ** and i paid ir. When i was leaving i decided to confirm with two sales assistanta of that *rea and they Said it should be in promortion. I talked to your store manager, Nathalie, who was not polite to me and Said that it was ** altough the signed in the wrack Said **. Altough i wanted the bra, i wanted to pay the right price for ir. The only solution given by Nathalie was to return the bra. So I did that, although I dont think I Will Ever receive my ** dollars back. The solution given was not good for me but also not for you who Lost a costumer. Your manager could have been more costumer*sales oriented.
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Victoria's Secret

Customer service issue
Reported by GetHuman1671912
Dec 2nd, 2018 - 6 mons ago
I have an issue with Victoria's Secret too
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Seen by 8 customers so far
Similar issue to 277 others
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Timeline
GetHuman1671912 started working on this issue
Dec 2nd, 2018 3:42am