I stopped using viber few years ago due to my number getting blocked on it for some rea...

GetHuman-lanamisi's Account Access issue with Viber from November 2020

Help with my Viber issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lanamisi's own words
I stopped using viber few years ago due to my number getting blocked on it for some reason. I was ** years old back then, and I have no idea why it happened. The reason I can think of is spamming my friends with stickers ( it was a thing we did out of fun ). However, I need it again now for school, and when i tried logging in with my number I was still unable to do so. I am not sure whether i should I write them an email and if that will have any effect.

GetHuman-lanamisi did not yet indicate what Viber should do to make this right.

How GetHuman-lanamisi fixed the problem
I contacted *****@***.com and got an automated message with a link that opened a ticket that i put my number, name and problem in. After about **min I got a reply via email that the issue has been resolved
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Viber

Account Access issue
Reported by GetHuman-lanamisi
Nov 5th, 2020 - 9 months ago
Fixed
GetHuman-lanamisi shared how to fix
Seen by 4 customers so far
Similar issue to 460 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-lanamisi started working on this issue
Nov 5th, 2020 3:00pm
GetHuman-lanamisi confirmed the issue is fixed. Hooray!
Nov 6th, 2020 3:38pm