Why Viber does not disclose the name of the plan I subscribe on my page?!*I bought a pl...

GetHuman982217's customer service issue with Viber from August 2018

Help with my Viber issue
The issue in GetHuman982217's own words
Why Viber does not disclose the name of the plan I subscribe on my page?!*I bought a plan to talk to Belarus and then was looking what did I subscribe to ... *I did not use my subscription- just wasted money.*I only was notified when the plan expired. The same happened when I signed for a plan for Russia. *Please include a line or two about the plan I subscribe on my page along with chats, calls, etc. please invest in customer service.*Thank you*Lyuba
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Viber

Customer service issue
Reported by GetHuman982217
Aug 12th, 2018 - 7 mons ago
I have an issue with Viber too
Fixed
Seen by 8 customers so far
Similar issue to 121 others
0 customers following this
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Timeline
GetHuman982217 started working on this issue
Aug 12th, 2018 2:44pm
GetHuman982217 indicated the issue is not fixed yet.
Aug 13th, 2018 6:50pm
GetHuman982217 indicated the issue is not fixed yet.
Aug 22nd, 2018 1:19pm