I never heard of your company until I received the below.* Consequently I don't have an...

GetHuman974741's customer service issue with Viber from August 2018

Help with my Viber issue
The issue in GetHuman974741's own words
I never heard of your company until I received the below.* Consequently I don't have any account with you people.* I owe you nothing.* I would never buy any product from that Chinese company, Apple.****Dear Sir*Madam:**I never heard of your company until I received the below.* Consequently I don't have any account with you people.* I owe you nothing.* I would never buy any product from that Chinese company, Apple.**Concerned,**Elizabeth Lewandowski******APPLE ID*Hello******@***.com*BILLED TO*Viber orward Texting and Calling***TOTAL****.** USD*DATE*Aug **, *****ORDER ID*US-*******P*S*DOCUMENT NO.**************Your transaction is being reviewed because our system has detected that you are using a new unknown device.**We assume that your account wasn't used by you.**You could cancel this transaction within the next ** hours to get your money back.**Please follow the steps in the link below : Cancel Order**App Store*TYPE*PURCHASED FROM*PRICE*Viber*Forward Texting*and Calling * Month*In-App Purchase**lPhone*Mac**iso*****.** USD**Subtotal*****.** USD*Tax***.** USD***TOTAL*****.** USD****Thank You for your Time .**Best Regards.
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Viber

Customer service issue
Reported by GetHuman974741
Aug 10th, 2018 - 7 mons ago
I have an issue with Viber too
Fixed
Seen by 5 customers so far
Similar issue to 119 others
0 customers following this
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Timeline
GetHuman974741 started working on this issue
Aug 10th, 2018 12:27pm
GetHuman974741 indicated the issue is not fixed yet.
Aug 10th, 2018 1:34pm
GetHuman974741 indicated the issue is not fixed yet.
Aug 11th, 2018 1:27pm