Order number *********UPS ref number - *ZX****R************I have not received my ticke...

GetHuman4039338's customer service issue with ViaGoGo from December 2019

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The issue in GetHuman4039338's own words
Order number *********UPS ref number - *ZX****R************I have not received my tickets for Lewis Capaldi. They are supposed to arrive no later than today *th of December. When I try to track my order via UPS the status has not changed since November **th and it says they are in Transit. This is now the *th of December and I am getting worried as the concert in tomorrow *th of December in the Usher Hall. I paid £***.** for * x tickets which have a face value of £**.** each and I will never buy through Viagogo again after this as I feel I have been ripped off but that is another issues. I have rang UPS and they said that you have to call them to instruct them about my delivery?? I do not understand why I have been sent a tracking reference number and they will not tell me anything over the phone and that it is sitting at the same status online sine **th of December.*Can you please call UPS and find out why I have not received my tickets and the concert is tomorrow.*I have emailed you last night and I am still waiting to hear back from yourselves. Can you understand why I am now getting a bit anxious?**Kind regards,*June Gregson

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Customer service issue
Reported by GetHuman4039338
Dec 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 1930 others
0 customers following this


GetHuman4039338 started working on this issue
Dec 4th, 2019 2:41pm

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