I have purchased tickets to Elton John through Viagogo and downloaded these tickets tod...

GetHuman4000754's customer service issue with ViaGoGo from November 2019

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The issue in GetHuman4000754's own words
I have purchased tickets to Elton John through Viagogo and downloaded these tickets today. When I have gone into my booking its now saying they have been cancelled? Are they?*Also, I would like to ask you why I paid the total of $***.** for * tickets on the Lawn and the receipt for the tickets are $*** each. It appears that this amount was in $US? Why, when I purchased these tickets on the Australian site? I wasn't advised at the time of purchase that the total amount was in $US . The receipt that was issued to me is for $***.**. How does $*** x * add up to $***.** as shown in my receipt, with the total amount of my credit card statement showing $***.**. Can you please explain??? thank you.

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ViaGoGo

Customer service issue
Reported by GetHuman4000754
Nov 27th, 2019 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 1995 others
0 customers following this

Timeline

GetHuman4000754 started working on this issue
Nov 27th, 2019 4:08am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 27th, 2019 8:31am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 27th, 2019 7:49pm
GetHuman4000754 indicated the issue is not fixed yet.
Nov 28th, 2019 4:31am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 28th, 2019 6:35am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 28th, 2019 6:37am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 28th, 2019 6:38am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 28th, 2019 6:38am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 30th, 2019 6:00am
GetHuman4000754 indicated the issue is not fixed yet.
Nov 30th, 2019 6:13am

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