I have purchased tickets for Joe Bonamassa in Las Vegas on Oct **. Ticket order...

GetHuman3398034's customer service issue with ViaGoGo from August 2019

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The issue in GetHuman3398034's own words
I have purchased tickets for Joe Bonamassa in Las Vegas on Oct **. Ticket order ********. I do not have the tickets and am very concerned that Viagogo is a scam! I have been told that the tickets cannot be delivered yet???? Why not??? I cannot spend money on hotels and flights until I have the tickets in hand. I have tried to resell the tickets back thru Viagogo but there are so many restrictions that it seems that I will just end up being scammed out of more money. ( the ticket details wont properly record in the sale section and there is a statement that incorrect details become my issue.... and I pay more money for mistakes!) I sincerely wish that IO never bought through you. Pls give me my confirmed tickets or give me my money back!

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ViaGoGo

Customer service issue
Reported by GetHuman3398034
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5205 others
0 customers following this

Timeline

GetHuman3398034 started working on this issue
Aug 9th, 2019 5:04pm
GetHuman3398034 indicated the issue is not fixed yet.
Aug 9th, 2019 9:11pm
GetHuman3398034 indicated the issue is not fixed yet.
Aug 10th, 2019 6:19pm