On May **th **** I was trying to make a purchase for the Babymetal opening act at the h...

GetHuman-takeofai's Refund issue with ViaGoGo from May 2019

Help with my ViaGoGo issue
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If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-takeofai's own words
On May **th **** I was trying to make a purchase for the Babymetal opening act at the hardrock venue in Orlando Florida, the initial ticket price was **$ and I was okay with that price, and at no point in the process we're the outrageous seller fees included until after I entered my creditcard information and hit submit for my order. I feel extremely violated, and cheated as there was no mention of any additional service fees and the way the fee was tacked on on the very last page after I confirmed my order was extremely upsetting as if I would've known about the fees initially I would've rethought my purchase. I will take the proper steps with my bank, and other outside entities as to ensure my refund because I feel financially violated and mislead. I intended for a good time and was left utterly shocked and confused by the unfair practices by viagogo.

GetHuman-takeofai did not yet indicate what ViaGoGo should do to make this right.

How GetHuman-takeofai fixed the problem
I sent a very strongly worded email
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Refund issue
Reported by GetHuman-takeofai
May 19th, 2019 - 4 years ago
Seen by 9 customers so far
Similar issue to 3524 others
0 customers following this
Items needed
Email address on the account


GetHuman-takeofai started working on this issue
May 19th, 2019 8:37pm
GetHuman-takeofai confirmed the issue is fixed. Hooray!
May 22nd, 2019 10:22pm

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