On May **th **** I was trying to make a purchase for the Babymetal opening act at the h...

GetHuman-takeofai's Refund issue with ViaGoGo from May 2019

Help with my ViaGoGo issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-takeofai's own words
On May **th **** I was trying to make a purchase for the Babymetal opening act at the hardrock venue in Orlando Florida, the initial ticket price was **$ and I was okay with that price, and at no point in the process we're the outrageous seller fees included until after I entered my creditcard information and hit submit for my order. I feel extremely violated, and cheated as there was no mention of any additional service fees and the way the fee was tacked on on the very last page after I confirmed my order was extremely upsetting as if I would've known about the fees initially I would've rethought my purchase. I will take the proper steps with my bank, and other outside entities as to ensure my refund because I feel financially violated and mislead. I intended for a good time and was left utterly shocked and confused by the unfair practices by viagogo.

GetHuman-takeofai did not yet indicate what ViaGoGo should do to make this right.

How GetHuman-takeofai fixed the problem
I sent a very strongly worded email
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ViaGoGo

Refund issue
Reported by GetHuman-takeofai
May 19th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 3524 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-takeofai started working on this issue
May 19th, 2019 8:37pm
GetHuman-takeofai confirmed the issue is fixed. Hooray!
May 22nd, 2019 10:22pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies