Order nr. **********I ordered some tickets for a concert in Prague to be delivered to...

GetHuman2892115's customer service issue with ViaGoGo from May 2019

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Order nr. **********I ordered some tickets for a concert in Prague to be delivered to my address. Unfortunately I mistakenly put Italy instead of Germany as the country. The other datas so the city, address and zip code are all correct.*I contacted the czechian postal service responsible for the delivery and apparently they have already been sent to Italy (they didn't check the ZIP code I guess). They won't of course find the address and they will be sent back. At that point I need viagogo to send the ticket at the correct address which is the one I put in my account on their website.*If they have further questions they can freely contact me at my email address.**Nicola Stringari
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ViaGoGo

Customer service issue
Reported by GetHuman2892115
May 9th, 2019 - 2 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 5 customers so far
Similar issue to 3385 others
0 customers following this
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Timeline
GetHuman2892115 started working on this issue
May 9th 11:59am
GetHuman2892115 indicated the issue is not fixed yet.
May 9th 4:13pm
GetHuman2892115 indicated the issue is not fixed yet.
May 13th 10:08pm