Hi there,**I have recently bought tickets to The **** in Sydney. When looking for where...

GetHuman2458815's customer service issue with ViaGoGo from March 2019

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The issue in GetHuman2458815's own words
Hi there,**I have recently bought tickets to The **** in Sydney. When looking for where to download the tickets, it told me that it will be available a few days out from the concert. Then I had a look at your policies and it informed me that if there is any issue then I would need to apply for a refund within ** days. How am I meant to know if these tickets are legitimate within ** days then I won’t actually be able to get the tickets in a couple of months? How will I know that the tickets will be guaranteed to be valid, especially after paying an extremely large amount?**Thank you for your time
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ViaGoGo

Customer service issue
Reported by GetHuman2458815
Mar 12th, 2019 - 5 mons ago
I have an issue with ViaGoGo too
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Seen by 6 customers so far
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Timeline
GetHuman2458815 started working on this issue
Mar 12th 4:35am