I put my tickets for the Byron Bay Falls Festival, taking place on December **-January...
GetHuman-mmpotter's customer service issue with ViaGoGo from March 2019
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I put my tickets for the Byron Bay Falls Festival, taking place on December **-January *nd as well as the camping ticket for four nights. I was under the impression I would receive a refund for my tickets * days after the event. Yet, I have yet to receive any kind of refund for my tickets or any information on when I will be getting my refund. I have my confirmation number for both the tickets purchased on Ticketmaster and the confirmation ticket for the tickets sold on ViaGoGo.
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