Dear Viagogo and GetHuman,*I bought the below tickets from Viagogo Order ID ******** fo...

GetHuman-macandki's customer service issue with ViaGoGo from February 2019

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The issue in GetHuman-macandki's own words
Dear Viagogo and GetHuman,*I bought the below tickets from Viagogo Order ID ******** for*Andrea Bocelli *Saturday, ** October **** **:***Resorts World Arena*tickets: * Section: F Row:**on ********** and due to unforeseen circumstances have to sell them.**As I bought the tickets from Viagogo I decided to resell them on there website. *Andrea Bocelli sale Listing ID: **********Saturday, ** October **** **:***Resorts World Arena*tickets: * Section: F Row:*I was told they were up for sale although I couldn't see them. Suddenly on ********* I was emailed by Viagogo to say proof of purchase and seating*row via their website required, I sent this on ********* having only section F seating sent to me on their website from them when bought. Their website says will contact me by email within ** hours and have not heard anything and no sign of tickets up for sale either! Every time I try to contact them the website doesn't allow me to contact them over this. Please help have lost the will to live!*Thank you.

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ViaGoGo

Customer service issue
Reported by GetHuman-macandki
Feb 24th, 2019 - 2 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 2389 others
1 customer following this

Timeline

GetHuman-macandki started working on this issue
Feb 24th, 2019 3:44pm