I received my e ticket which I downloaded but it has a foreign name on it. Doe this sti...

GetHuman-lizrobso's customer service issue with ViaGoGo from February 2019

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The issue in GetHuman-lizrobso's own words
I received my e ticket which I downloaded but it has a foreign name on it. Doe this still give me legal entry to the concert I am going to. Waiting for another ticket too. Why is the name not mine as it was bought by this person through Ticketmaster and paid by myself at a much more inflated price. Ticket master will not confirm its validity as I am not the card holder. Order number **-******uk* name on ticket is Jukka Sipila I understand there can be problems with the tickets due to multiples being sent out. Can you confirm my ticket is valid ASAP before I take further action. *Elizabeth Robson.
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ViaGoGo

Customer service issue
Reported by GetHuman-lizrobso
Feb 18th, 2019 - 8 mons ago
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GetHuman-lizrobso started working on this issue
Feb 18th 11:53am
GetHuman-lizrobso indicated the issue is not fixed yet.
Feb 19th 6:52pm
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Feb 20th 10:24am
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Feb 20th 9:11pm
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Feb 21st 3:05pm
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Feb 21st 3:06pm
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Feb 21st 3:14pm
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Mar 14th 11:57am
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Mar 14th 1:16pm