I received my e ticket which I downloaded but it has a foreign name on it. Doe this sti...
GetHuman-lizrobso's customer service issue with ViaGoGo from February 2019
Help with my ViaGoGo issue
GetHuman-lizrobso's next move: try the ViaGoGo help center.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lizrobso will want to follow the link below to head to their help center. We will check on GetHuman-lizrobso later to make sure it's all set or try to help escalate.
I received my e ticket which I downloaded but it has a foreign name on it. Doe this still give me legal entry to the concert I am going to. Waiting for another ticket too. Why is the name not mine as it was bought by this person through Ticketmaster and paid by myself at a much more inflated price. Ticket master will not confirm its validity as I am not the card holder. Order number **-******uk* name on ticket is Jukka Sipila I understand there can be problems with the tickets due to multiples being sent out. Can you confirm my ticket is valid ASAP before I take further action. *Elizabeth Robson.
GetHuman-lizrobso did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-lizrobso fixed the problem
We are waiting for GetHuman-lizrobso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.