I listed event tickets, and someone purchased them. The courier service that I have to...
GetHuman-ruanm's customer service issue with ViaGoGo from December 2018
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The issue in GetHuman-ruanm's own words
I listed event tickets, and someone purchased them. The courier service that I have to use to send the tickets to the buyer does not work with Viagogo anymore. As per the Viagogo site I have to provide a valid tracking number. I used another courier as I don't want to cancel the sale and pay penalties or refunds, but now the tracking number I have is not valid. Is there any way to let Viagogo know the tickets are on their way to the buyer and infact shipped so I will receive payment?
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