Fwd: Congratulations your tickets have sold **********Dear Viagogo.*I recently sold two...

GetHuman-fmgscoo's customer service issue with ViaGoGo from November 2018

17 views | 1582 similar | 0 following
Help with my ViaGoGo issue
First: share to improve GetHuman-fmgscoo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fmgscoo's next move: find and follow the right step-by-step guide.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fmgscoo will need to dig through the advice provided by ViaGoGo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fmgscoo can let us know if they help or not.
Before contacting them, items GetHuman-fmgscoo may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-fmgscoo's own words
Fwd: Congratulations your tickets have sold **********Dear Viagogo.*I recently sold two Deacon Blue tickets for the event at the Apollo on Friday **th Nov. I have attached the ref above.*The problem I have is that my email address is *****@***.com but when I tried to resell the tickets your system refused to accept it as a viable email address. *Consequently in order to sell the tickets I used my husband's email address stephen.robert.graham@gmail..com and he has just forwarded on the info that the tickets are sold.*I want to arrange for the money to be transferred by BACS to the original purchasing bank account but now I can't get onto the selling info. The only account info I can now access is ironically under my original email address *****@***.com which tells there is no sales info.*I feel as though I am going round in circles- can you please help!*Many thanks*Fiona Graham

GetHuman-fmgscoo did not yet indicate what ViaGoGo should do to make this right.

I have an issue with ViaGoGo too
How GetHuman-fmgscoo fixed the problem

We are waiting for GetHuman-fmgscoo to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
sold tickets buy viagogo but have not received any moneyI bought through viagogo a ticket for the world cup. I sold it through viagogo al...Good day! I've sold * tickets on viagogo **.** for FIFA ****, the match was on th...I sold Paul Simon Tickets through my account on Viagogo and they sold. The money...i have listed tickets and sent to viagogo LMS they have not sold the event starts at...****o,*I sold a Fifa World cup ticket on Viagogo few days ago and have been tryin...I listed a ticket on Viagogo and sold the ticket elseware and very soon after (be...how do I get my refund of $***.** for tickets sold . viagogo says I have not set...****o Viagogo costumer service,*I have sold tickets to the worldcup but had some...I sold * Melbourne cup tickets on Viagogo however I put in the wrong account numb...
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fmgscoo fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-fmgscoo
Nov 28th, 2018 - 4 years ago
I have an issue with ViaGoGo too
Not resolved
Seen by 17 customers so far
Similar issue to 1582 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-fmgscoo started working on this issue
Nov 28th, 2018 12:55pm