I was not given a total cost of my order, I was only aware of the ticket price which wa...

GetHuman-jadefole's customer service issue with ViaGoGo from November 2018

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The issue in GetHuman-jadefole's own words
I was not given a total cost of my order, I was only aware of the ticket price which was $***, so I assumed this was the final price of each ticket. I put in my credit card details and it went straight through to purchasing and only AFTER it went through did it come up with a receipt say there was an extra $** booking fee PER TICKET this was an extra $*** I was not expecting or willing to pay!! I need a refund!
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Customer service issue
Reported by GetHuman-jadefole
Nov 26th, 2018 - 10 mons ago
I have an issue with ViaGoGo too
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Seen by 5 customers so far
Similar issue to 1566 others
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GetHuman-jadefole started working on this issue
Nov 26th, 2018 8:59am