Customer Service
Phone Number & Contact Information Frequently Asked Questions About GetHuman

ViaGoGo Customer Service

Answers to Common Problems

Use ViaGoGo's Phone Number

ViaGoGo's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call ViaGoGo Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about ViaGoGo.

See ViaGoGo Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for ViaGoGo.

Is there a minimum age requirement to buy tickets on ViaGoGo? Yes, there is a minimum age requirement to buy tickets on ViaGoGo. To ensure compliance with legal regulations and provide a safe platform,... Read more

Can I Get a Refund from ViaGoGo? Unfortunately, getting a refund when a ticket is rendered invalid can be a long process These helpful tips can quicken this process... Read more

What happens if the event I purchased tickets for is cancelled or rescheduled? If an event you've bought tickets for through ViaGoGo is cancelled or rescheduled, there are a few things to note. In case of cancellation,... Read more

How Do I Recover My Account Access to ViaGoGo? Viagogo is a multinational ticket exchange and resale brand. If an account is locked, the cause should be identified to take appropriate... Read more

How Do I Find My Tickets on ViaGoGo? With that many people selling and buying tickets for so many events, issues are bound to arise. However, Viagogo has tried to make... Read more

Can I change the name on my ticket after purchasing it on ViaGoGo? No, once a ticket is purchased on ViaGoGo, the name on it cannot be changed. This policy is in place to protect the buyer and seller... Read more

What is ViaGoGo's cancellation policy? ViaGoGo's cancellation policy allows customers to cancel their tickets, but it is important to note that cancellations are subject... Read more

There's more!

Click below to show 7 more questions, answers, and complete guides to common ViaGoGo customer support problems.

Ask a new question See all 14 solutions...

Recent reasons customers contacted ViaGoGo:

I bought * tickets for the "weekend" concert, the tickets did not arrive, refund me the...

Please be advised that Viagogo is not an official seller of Tattoo tickets. We do not...

hello.*i wany my e tickets as soon as possible.. sadly i did not know about viagogo s b...

I bought tickets for Harry Styles concert and got an email saying that I need to confir...

I have received an email about sending me my tickets for the Guns n Roses concert, and...

Good morning. I have problem with changing my registration email *****@***.com, due to...

I have purchased * x tickets for Abba Voyage for tomorrow, I have not received the e-ti...

Dear Sir*Madam*Good evening.**Today **th May ****, I had to receive my e-tickets , Orde...

Hello,**I am really concerned.**I brought tickets for the Beyonc* Concert Tottenham Hot...

I was informed on Thursday, May ** that there is a buyer for my offered ticket. Althoug...

have not received my tickets for tomorrow Michael Buble

order confirmed ********* for Thursday **th May Michael Buble Resorts Worlds Arena. I...

Hello,**I am writing to ask about ORDER NUMBER: ***********I bought * tickets to the Gi...

I have tickets that have been reselled and the original purchaser hasn't been in touch...

I accidentally entered email account that doesn't exist. I should have to enter as...

Help me with my issue

Does GetHuman work with ViaGoGo?

GetHuman does not work with ViaGoGo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to ViaGoGo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check ViaGoGo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!