ViaGoGo Customer Service

Contact ViaGoGo & solve common issues

Use ViaGoGo's Phone Number

ViaGoGo's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about ViaGoGo. Below you will also find the phone and non-phone-based contact information we've gathered.

ViaGoGo: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for ViaGoGo.
There's more!
Click below to show 7 more questions, answers, and complete guides to common ViaGoGo customer support problems.

Contacting ViaGoGo customer support

Below you can compare and contrast the 2 ways to contact ViaGoGo by looking at which ones are the fastest and which ones other customers recommend the most for solving ViaGoGo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact ViaGoGo across the following channels: Phone, Web.

Phone number / contactWaitVotes
877-263-2410
Customer Service
8 mins373
Online Help at viagogo.com
Customer Service
< 11 hrs361

Recent reasons customers contacted ViaGoGo:

I have mailed the ticket I have sold, is there a way I have to confirm that I mailed th...
I'm trying to sell a ticket but when I go into my "sales" page it says that the ticket...
Can I sell my tickets for Coldplay Singapore to some one else. I have * tickets. Can I...
I wanted to know how Viagogo works ?*I have a couple of tickets for the upcoming Cricke...
hallo, ich habe unter der Bestellnummer ********* Tickets f*r Bayern gegen Augsburg gek...
Hi, i receive an email today !*I hope my command is OK !*I do NOT have to cancelled it...
I bought * tickets for the "weekend" concert, the tickets did not arrive, refund me the...
Please be advised that Viagogo is not an official seller of Tattoo tickets. We do not...
hello.*i wany my e tickets as soon as possible.. sadly i did not know about viagogo s b...
I bought tickets for Harry Styles concert and got an email saying that I need to confir...
I have received an email about sending me my tickets for the Guns n Roses concert, and...
Good morning. I have problem with changing my registration email *****@***.com, due to...
I have purchased * x tickets for Abba Voyage for tomorrow, I have not received the e-ti...
Dear Sir*Madam*Good evening.**Today **th May ****, I had to receive my e-tickets , Orde...
Hello,**I am really concerned.**I brought tickets for the Beyonc* Concert Tottenham Hot...

Help me with my issue

Does GetHuman work with ViaGoGo?

GetHuman does not work with ViaGoGo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to ViaGoGo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check ViaGoGo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting ViaGoGo at a Glance

ViaGoGo has no chat option
ViaGoGo has no customer email
ViaGoGo has 1 help forum
ViaGoGo has no twitter handle
ViaGoGo has no facebook page
Contact information overview

Answered on this page:

Can I change the name on my ticket after purchasing it on ViaGoGo?
How Do I Recover My Account Access to ViaGoGo?
What Do I Do If I'm Having Trouble Buying Tickets from ViaGoGo?
What happens if the event I purchased tickets for is cancelled or rescheduled?
What is the ViaGoGo guarantee?
Is there a minimum age requirement to buy tickets on ViaGoGo?
Solutions to common issues

Contacting Other Companies

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