I puchased tickets via ticketmaster after buying i discovered my daughter cannot go in...

GetHuman-pingu_we's customer service issue with ViaGoGo from October 2018

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The issue in GetHuman-pingu_we's own words
I puchased tickets via ticketmaster after buying i discovered my daughter cannot go in the standing area as shes u** i messaged ticketmaster and asked if they do refunds becuase of my daughters age i decided to sell my tickets on viagogo as i had not requested a refund quite simply asked a question. Viagogo said they had a buyer i said sell and then discovered that ticketmaster had emailed me saying they have given me a refund. I have deleted my listing of viagogo but no details on how to pay a charge? It was a simple mistake what do i do?
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ViaGoGo

Customer service issue
Reported by GetHuman-pingu_we
Oct 20th, 2018 - 24d ago
I have an issue with ViaGoGo too
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Seen by 8 customers so far
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GetHuman-pingu_we started working on this issue
Oct 20th 4:31pm