Ordered Phil Collins October **th tickets at Quicken Arena on June *, **** from Viagogo...

GetHuman-jefflwel's customer service issue with ViaGoGo from October 2018

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The issue in GetHuman-jefflwel's own words
Ordered Phil Collins October **th tickets at Quicken Arena on June *, **** from Viagogo and have yet to get the tickets. Order number is ********. These were billed to my credit card and we still do not have the tickets. We are flying to Columbus (*****) and driving to Cleveland early morning on the **th. Worried that we will not get the tickets in time for the flight. We gave them our addresses and dates for the locations where we will be months ago.
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Customer service issue
Reported by GetHuman-jefflwel
Oct 10th, 2018 - 3 mons ago
I have an issue with ViaGoGo too
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GetHuman-jefflwel started working on this issue
Oct 10th, 2018 10:40pm