I advertised my concert tickets on your site at the beginning of August for the concert...
GetHuman1154437's customer service issue with ViaGoGo from September 2018
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The issue in GetHuman1154437's own words
I advertised my concert tickets on your site at the beginning of August for the concert to see Tory Lanez on **th September ****. I was led to believe that £* would be taken from payment of the tickets once sold. On the **th August you took £** from my bank account and I have been trying to contact you since this date. I have e mailed ** times and called daily . You state you will answer e mails within ** hours which obviously isn’t true as I’m still waiting. You also state that if the concert is within * days you can speak over the phone which isn’t true neither as I’ve been phoning since Saturday **th September and can’t get through the phone is constantly cut off when I call. Could you call me back please on ***********. This is very upsetting to me as I have been scammed by yourself and have contacted trading standards about this matter. I look forward to you calling me back about this urgent matter.*Karen schofield
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