I advertised my concert tickets on your site at the beginning of August for the concert...

GetHuman1154437's customer service issue with ViaGoGo from September 2018

4 views | 1020 similar | 0 following
Help with my ViaGoGo issue
First: share to improve GetHuman1154437's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1154437 got the right customer help using our suggestion.
Before contacting them, items GetHuman1154437 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1154437's own words
I advertised my concert tickets on your site at the beginning of August for the concert to see Tory Lanez on **th September ****. I was led to believe that £* would be taken from payment of the tickets once sold. On the **th August you took £** from my bank account and I have been trying to contact you since this date. I have e mailed ** times and called daily . You state you will answer e mails within ** hours which obviously isn’t true as I’m still waiting. You also state that if the concert is within * days you can speak over the phone which isn’t true neither as I’ve been phoning since Saturday **th September and can’t get through the phone is constantly cut off when I call. Could you call me back please on ***********. This is very upsetting to me as I have been scammed by yourself and have contacted trading standards about this matter. I look forward to you calling me back about this urgent matter.*Karen schofield

GetHuman1154437 did not yet indicate what ViaGoGo should do to make this right.

How GetHuman1154437 fixed the problem

We are waiting for GetHuman1154437 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1154437 fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman1154437
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1020 others
0 customers following this

Timeline

GetHuman1154437 started working on this issue
Sep 17th, 2018 2:06pm