Order :******** **I started to order * tickets for Sarah Milligam in Wellington Tues...

GetHuman-tecopt's customer service issue with ViaGoGo from August 2018

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The issue in GetHuman-tecopt's own words
Order :******** **I started to order * tickets for Sarah Milligam in Wellington Tues **th Jan ****. I thought the ticket price was $*** for all * tickets not *** per ticket. When total amount appeared - which was in ***s (not *** which would be *X ***) I did not proceed with the order. I dont have a sales order but I do have a confirmation order which Euros. I did not proceed with payment for this order. It should be cancelled. Can you please confirm the order has been cancelled and close this account. The manner with which it presented the costs is very misleading.
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ViaGoGo

Customer service issue
Reported by GetHuman-tecopt
Aug 25th, 2018 - 4 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 5 customers so far
Similar issue to 888 others
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Timeline
GetHuman-tecopt started working on this issue
Aug 25th 9:37pm
GetHuman-tecopt indicated the issue is not fixed yet.
Aug 25th 11:39pm
GetHuman-tecopt indicated the issue is not fixed yet.
Aug 29th 5:32am
GetHuman-tecopt indicated the issue is not fixed yet.
Sep 5th 4:03pm