The issue that I have experienced was: We bought tickets for the Inter vs Milan match o...
GetHuman-lydonb's customer service issue with ViaGoGo from August 2018
10 views | 854 similar | 0 following
Help with my ViaGoGo issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ViaGoGo help.
The issue in GetHuman-lydonb's own words
The issue that I have experienced was: We bought tickets for the Inter vs Milan match on the **st of October ****. However, we subsequntely decided to resell the tickets. Although these were listed successfully and received email confirmation with the listing number *********. The tickets were showing up in the My Listings section initially. I logged in a few hours later and they didn't show up anymore. Thinking they've been sold, I checked the My Sales section and this was also clear. It won't allow me to re-list the tickets as it states on the order confirmation that they are already relisted. I now have * tickets which I paid for and put for sale but the listing is no where to be found. I havd tried to get in touch with Viagogo but their website is just a loop. I tried emailing them but despite their reply to my email they fail to answer my questions. I have also tried calling them but since my event is not in the next few days, the call is just disconnected.**It occurred on: ************I would like viagogo to fix this issue and allow me to resell my tickets accordingly giving visibility of the status of my listing and whether or not my tickets have been sold.**I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.**Yours faithfully,**Lydon Baldacchino**Booking reference: ******** *Relisting reference: *********
GetHuman-lydonb did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-lydonb fixed the problem
We are waiting for GetHuman-lydonb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ViaGoGo customer problems.
GetHuman-lydonb indicated the issue is not fixed yet.
Aug 18th, 2018 3:11pm
Paying Too Much for TV?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.