Hi I’m selling my Kevin hart tickets for the event on **th August (order id ********) a...
GetHuman1003050's customer service issue with ViaGoGo from August 2018
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Hi I’m selling my Kevin hart tickets for the event on **th August (order id ********) and they need to be sent out to the buyer no later than the **rd August. However, ticketmaster still have not set them out and I’m worried that they won’t come by the **rd of August and i’ll Have to pay the buyer over £*** for the tickets. *I have emailed ticketmaster to see when tickets will be released but they are not much help. Email below,*“Your tickets haven't been sent out just yet, but it's nothing to worry about – I've taken a look at your booking and they've been printed, so they should be on their way out to you very soon. We want to give them as much time as possible to arrive, but if you still haven't received them by the day before the event, let us know and we'll make sure there's a replacement set for you to pick up from the box office.*Thank you for your patience and if there's anything else we can help you with in the meantime, please don't hesitate to get in touch.”**What can I do? I really can’t afford to have to pay this buyer if the tickets don’t show up in time.
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