Hi I’m selling my Kevin hart tickets for the event on **th August (order id ********) a...

GetHuman1003050's customer service issue with ViaGoGo from August 2018

11 views
 | 
850 similar
 | 
0 following
Help with my ViaGoGo issue
Did we steer you to the right help?
Waiting to see if GetHuman1003050 got the right customer help using our suggestion.
The issue in GetHuman1003050's own words
Hi I’m selling my Kevin hart tickets for the event on **th August (order id ********) and they need to be sent out to the buyer no later than the **rd August. However, ticketmaster still have not set them out and I’m worried that they won’t come by the **rd of August and i’ll Have to pay the buyer over £*** for the tickets. *I have emailed ticketmaster to see when tickets will be released but they are not much help. Email below,*“Your tickets haven't been sent out just yet, but it's nothing to worry about – I've taken a look at your booking and they've been printed, so they should be on their way out to you very soon. We want to give them as much time as possible to arrive, but if you still haven't received them by the day before the event, let us know and we'll make sure there's a replacement set for you to pick up from the box office.*Thank you for your patience and if there's anything else we can help you with in the meantime, please don't hesitate to get in touch.”**What can I do? I really can’t afford to have to pay this buyer if the tickets don’t show up in time.
GetHuman1003050 did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman1003050 fixed the problem
We are waiting for GetHuman1003050 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1003050 fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman1003050
Aug 17th, 2018 - a yr ago
I have an issue with ViaGoGo too
Fixed
Seen by 11 customers so far
Similar issue to 850 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman1003050 started working on this issue
Aug 17th, 2018 7:07am
GetHuman1003050 indicated the issue is not fixed yet.
Aug 17th, 2018 8:15am
GetHuman1003050 indicated the issue is not fixed yet.
Aug 17th, 2018 8:15am
GetHuman1003050 indicated the issue is not fixed yet.
Aug 17th, 2018 10:05am
GetHuman1003050 indicated the issue is not fixed yet.
Aug 17th, 2018 12:00pm
GetHuman1003050 indicated the issue is not fixed yet.
Aug 17th, 2018 12:02pm
GetHuman1003050 indicated the issue is not fixed yet.
Aug 17th, 2018 12:03pm
GetHuman1003050 indicated the issue is not fixed yet.
Aug 18th, 2018 9:53am