Appalling customer service! Too lazy to print the actual names on the ticket, so wasted...

GetHuman-anitalin's customer service issue with ViaGoGo from August 2018

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The issue in GetHuman-anitalin's own words
Appalling customer service! Too lazy to print the actual names on the ticket, so wasted a lot of my time trying to contact, no phone number, impossible to talk to a human. Please re issue the tickets in the proper names as they are a birthday present* booking ID ********. I need them in the next ** hours as we are sailing and won't have access to a printer.*Shame on you for not showing any due care for your customers who paid a lot of their precious money to buy tickets!!!
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ViaGoGo

Customer service issue
Reported by GetHuman-anitalin
Aug 13th, 2018 - a yr ago
I have an issue with ViaGoGo too
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Seen by 2 customers so far
Similar issue to 830 others
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Timeline
GetHuman-anitalin started working on this issue
Aug 13th, 2018 2:46pm