Hi,**My order number is ********.I just got my e-tickets for the Roger Waters concert a...

GetHuman-royabhi's customer service issue with ViaGoGo from August 2018

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Hi,**My order number is ********.I just got my e-tickets for the Roger Waters concert and the tickets are worth ** pounds each. I was told my ticket price is *** pounds. Firstly while buying the tickets it showed ** pounds and I was confused why I was charged more. Your customer service agent Sorina sent me the breakup which shows my tickets are *** pounds each. I have screenshots all * stages of the payment and ticket which I'm unable to attach here. I was charged ***pounds for the whole thing and now I see my tickets cost only ** pounds? Can you please look into the matter and get back to me?**Regards,*Roy
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Customer service issue
Reported by GetHuman-royabhi
Aug 13th, 2018 - 7 mons ago
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GetHuman-royabhi started working on this issue
Aug 13th, 2018 1:04pm
GetHuman-royabhi confirmed the issue is fixed. Hooray!
Aug 13th, 2018 2:41pm