Hi,**My order number is ********.I just got my e-tickets for the Roger Waters concert a...

GetHuman-royabhi's customer service issue with ViaGoGo from August 2018

829 similar
0 following
Help with my ViaGoGo issue
How did GetHuman-royabhi do it?
Waiting to hear how GetHuman-royabhi fixed the problem to share with other customers.
The issue in GetHuman-royabhi's own words
Hi,**My order number is ********.I just got my e-tickets for the Roger Waters concert and the tickets are worth ** pounds each. I was told my ticket price is *** pounds. Firstly while buying the tickets it showed ** pounds and I was confused why I was charged more. Your customer service agent Sorina sent me the breakup which shows my tickets are *** pounds each. I have screenshots all * stages of the payment and ticket which I'm unable to attach here. I was charged ***pounds for the whole thing and now I see my tickets cost only ** pounds? Can you please look into the matter and get back to me?**Regards,*Roy
GetHuman-royabhi did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-royabhi fixed the problem
We are waiting for GetHuman-royabhi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ViaGoGo email you?
This email address isn't valid
Follow this issue
See how GetHuman-royabhi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-royabhi
Aug 13th, 2018 - 7 mons ago
I have an issue with ViaGoGo too
Seen by 2 customers so far
Similar issue to 829 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-royabhi started working on this issue
Aug 13th, 2018 1:04pm
GetHuman-royabhi confirmed the issue is fixed. Hooray!
Aug 13th, 2018 2:41pm