I have purchased tickets for an event - Barcelona v Sevilla at the camp nou stadium in...

GetHuman-jayjaywa's customer service issue with ViaGoGo from July 2018

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I have purchased tickets for an event - Barcelona v Sevilla at the camp nou stadium in Barcelona. I have set my whole holiday to Barcelona on this event as this was the main thing that I wanted to do. I've just been informed that it is now being held in morocco on the same date. ive payed over €*** for * tickets and I want a full refund as there is no way I'm able to attend in morocco as that was not what was stated. Please get back to me ASAP as I'm getting very frustrated with lack of communication and the possibility of losing my money.**Jay
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ViaGoGo

Customer service issue
Reported by GetHuman-jayjaywa
Jul 24th, 2018 - 10 mons ago
I have an issue with ViaGoGo too
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GetHuman-jayjaywa started working on this issue
Jul 24th, 2018 12:57pm
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Jul 24th, 2018 12:59pm
GetHuman-jayjaywa confirmed the issue is fixed. Hooray!
Jul 24th, 2018 2:03pm