Viagogo failed to supply to me my tickets to the * July **** Radiohead concert in Chica...

GetHuman874113's customer service issue with ViaGoGo from July 2018

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The issue in GetHuman874113's own words
Viagogo failed to supply to me my tickets to the * July **** Radiohead concert in Chicago. They say that they were emailed to the email address that I supplied. If that were so then I would have received them which I didn't. After much effort to solve this problem Viagogo now is saying that they have supplied to me my tickets. *This is clearly a lie and they are ignoring my complaint. *I am from Australia and purchased the tickets in March ****. I traveled to Chicago USA to see the concert but after continued contact with Viagogo they still failed to supply me my tickets. They just keep denying any faults in their efforts to solve the problem to supply tickets to me. *Viagogo would seem to be unreliable and untrustworthy. *They refuse to take responsibility for their failures.

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ViaGoGo

Customer service issue
Reported by GetHuman874113
Jul 12th, 2018 - 3 years ago
Fixed
Seen by 56 customers so far
Similar issue to 622 others
1 customer following this
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Timeline

GetHuman874113 started working on this issue
Jul 12th, 2018 4:50pm
GetHuman874113 indicated the issue is not fixed yet.
Jul 12th, 2018 4:59pm
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Jul 12th, 2018 7:33pm
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Jul 12th, 2018 7:34pm
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Jul 13th, 2018 6:05pm
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Jul 15th, 2018 8:27pm
GetHuman874113 indicated the issue is not fixed yet.
Jul 15th, 2018 8:28pm
GetHuman874113 indicated the issue is not fixed yet.
Jul 15th, 2018 8:28pm
GetHuman874113 indicated the issue is not fixed yet.
Jul 15th, 2018 8:28pm
GetHuman874113 indicated the issue is not fixed yet.
Jul 15th, 2018 8:28pm
GetHuman874113 indicated the issue is not fixed yet.
Jul 15th, 2018 8:29pm