I inadvertently bought * overpriced tickets instead of * from Viagogo site but had to r...

GetHuman-nikkipop's customer service issue with ViaGoGo from June 2018

16 views | 502 similar | 0 following
Help with my ViaGoGo issue
GetHuman-nikkipop's next move: find and follow the right step-by-step guide.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nikkipop will need to dig through the advice provided by ViaGoGo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nikkipop can let us know if they help or not.
The issue in GetHuman-nikkipop's own words
I inadvertently bought * overpriced tickets instead of * from Viagogo site but had to re-sell them back through viagogo as they refused to refund me. I had to re-sell at a much lower price than I paid.*I have now been contacted to say payment for my sale has been initiated but the BACS Direct Credit number does not look like my default choice of payment - prefer PayPal. The account it looks like its going to be paid into no longer exists. Please confirm I will be paid via the correct payment method - PayPal. *Details- N Mathers Payments ********Order ID ******** for Ed Sheeran *********I have already lost an enormous amount of money using your site, so I would like the money from this sale asap.*Nikki

GetHuman-nikkipop did not yet indicate what ViaGoGo should do to make this right.

How GetHuman-nikkipop fixed the problem

We are waiting for GetHuman-nikkipop to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nikkipop fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-nikkipop
Jun 28th, 2018 - 4 years ago
Fixed
Seen by 16 customers so far
Similar issue to 502 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-nikkipop started working on this issue
Jun 28th, 2018 1:42pm
GetHuman-nikkipop shared this issue with followers on Twitter
Jun 28th, 2018 1:44pm
GetHuman-nikkipop shared this issue with followers on Twitter
Jun 28th, 2018 1:44pm
GetHuman-nikkipop shared this issue with your circles on Google+
Jun 28th, 2018 1:44pm
GetHuman-nikkipop shared this issue with others over email
Jun 28th, 2018 1:44pm
GetHuman-nikkipop indicated the issue is not fixed yet.
Jun 29th, 2018 3:55pm