not letting me choose payment method when buying tickets

GetHuman817791's customer service issue with ViaGoGo from June 2018

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Help with my ViaGoGo issue
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GetHuman817791's next move: go to the ViaGoGo help center.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817791 will want to follow the link below to head to their help center. We will check on GetHuman817791 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817791's own words:
The problem I ran into: not letting me choose payment method when buying tickets
I trust that ViaGoGo will make this right and come up with a resolution that is fair.
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ViaGoGo

Customer service issue
Reported by GetHuman817791
Jun 25th, 2018 - 2 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 2 customers so far
Similar issue to 478 others
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Timeline
GetHuman817791 started working on this issue
Jun 25th 1:06pm