We are travel agency and we purchased * tickets for Ed Sheeran in London for **.*. Tick...

GetHuman776061's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
The issue in GetHuman776061's own words
We are travel agency and we purchased * tickets for Ed Sheeran in London for **.*. Tickets were paid by our company credit card.On the tickets it says that guests must bring the tickets, confirmation letter, credit card or a photocopy and ID document. As we can not give guests our company credit card please advise what to do. Also on the ticket price is **GBP, but we paid *.***,**GBP for * tickets. Please let me know if guests really must have such confirmation at the entrance.
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Customer service issue
Reported by GetHuman776061
Jun 12th, 2018 - 9 mons ago
I have an issue with ViaGoGo too
Seen by 8 customers so far
Similar issue to 328 others
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GetHuman776061 started working on this issue
Jun 12th, 2018 1:19pm
GetHuman776061 indicated the issue is not fixed yet.
Jun 13th, 2018 2:21pm