I have purchased two tickets from you for tomorrow to see the Rolling Stones in Edinbur...

GetHuman-weepeg's customer service issue with ViaGoGo from June 2018

5 views
 | 
321 similar
 | 
0 following
Help with my ViaGoGo issue
First: share to improve GetHuman-weepeg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-weepeg's next move: go to the ViaGoGo help center.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-weepeg will want to follow the link below to head to their help center. We will check on GetHuman-weepeg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-weepeg may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-weepeg's own words
I have purchased two tickets from you for tomorrow to see the Rolling Stones in Edinburgh (id ********) we have been told we may not get entry unless we buy more tickets then apply for a refund from you, is this true?
GetHuman-weepeg did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-weepeg fixed the problem
We are waiting for GetHuman-weepeg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ViaGoGo email you?
This email address isn't valid
Follow this issue
See how GetHuman-weepeg fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-weepeg
Jun 8th, 2018 - 4 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 5 customers so far
Similar issue to 321 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-weepeg started working on this issue
Jun 8th 5:25pm