My app won't work to view my purchase. Won't connect with server.

GetHuman-mindyhi's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
The issue in GetHuman-mindyhi's own words
The problem: My app won't work to view my purchase. Won't connect with server.
GetHuman-mindyhi did not yet indicate what ViaGoGo should do to make this right.
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ViaGoGo

Customer service issue
Reported by GetHuman-mindyhi
Jun 6th, 2018 - 6 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 3 customers so far
Similar issue to 624 others
0 customers following this
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Timeline
GetHuman-mindyhi started working on this issue
Jun 6th 5:42pm
GetHuman-mindyhi indicated the issue is not fixed yet.
Jun 11th 2:35am