My app won't work to view my purchase. Won't connect with server.

GetHuman-mindyhi's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
The problem I ran into: My app won't work to view my purchase. Won't connect with server.
I trust that ViaGoGo will make this right and come up with a resolution that is fair.
Help with my ViaGoGo issue
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ViaGoGo email you?
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-mindyhi
Jun 6th, 2018 - 2 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 3 customers so far
Similar issue to 624 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-mindyhi started working on this issue
Jun 6th 5:42pm
GetHuman-mindyhi indicated the issue is not fixed yet.
Jun 11th 2:35am