I wasn’t sure if my friend was going to the festival on the day in which I was selling...
GetHuman-leahhorl's customer service issue with ViaGoGo from June 2018
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I wasn’t sure if my friend was going to the festival on the day in which I was selling, and so I irrationality put my ticket on viagogo. In the last week I have moved to a much more rural area, resulting in poor internet connection. I did try to take my ticket off the website before it was sold as my friend decided to attend, and I assumed that it was taken down. However I must have been incorrect. Therefore, I believe I should be reimbursed with the £** as this was not my fault as I did the correct thing of what I thought was removing it from the website. Also, I am ** years of age and therefore not on a regular income, meaning I have little money as it is. I am extremely sorry and would ensure this does not reoccur.
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