Hi, i bought tickets for the World Cup in Russia. Tickets for the Game between Croatia...

GetHuman-maxfli's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
The issue in GetHuman-maxfli's own words
Hi, i bought tickets for the World Cup in Russia. Tickets for the Game between Croatia and Nigeria with ID no: ********, Tommy Gustafsson. Since the game is on the **th June and i still don't have any response from VIAGOGO in terms of delivery i start to get worried. I need to retain my Fan-ID to even get into the game and this is also the VISA for entering Russia. VIAGOGO keep asking me to update my address but i cannot even reach my purchases on my registered page with VIAGOGO? So i wonder how to resolve this issue of course, i spent **** EURO on tickets i have not yet seen, very disappointed of course. Please help and assist so i can go see the game.*Best Regards*Tommy
GetHuman-maxfli did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-maxfli fixed the problem
Persistency and connecting with gethuman & resolver to push the matter harder.
Please help with my ViaGoGo issue
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-maxfli
Jun 6th, 2018 - a yr ago
I have an issue with ViaGoGo too
Fixed
GetHuman-maxfli shared how to fix
Seen by 11 customers so far
Similar issue to 62 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-maxfli started working on this issue
Jun 6th, 2018 11:06am
GetHuman-maxfli shared this issue with others over email
Jun 6th, 2018 11:06am
GetHuman-maxfli indicated the issue is not fixed yet.
Jun 6th, 2018 12:26pm
GetHuman-maxfli confirmed the issue is fixed. Hooray!
Jun 9th, 2018 12:18pm
GetHuman-maxfli indicated the issue is not fixed yet.
Jul 28th, 2018 7:41pm