Have purchased a ticket to see pink Perth was. My email account that I purchased the ti...

GetHuman-sueninye's customer service issue with ViaGoGo from July 2018

28 views | 554 similar | 0 following
Help with my ViaGoGo issue
GetHuman-sueninye's next move: find and follow the right step-by-step guide.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sueninye will need to dig through the advice provided by ViaGoGo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sueninye can let us know if they help or not.
The issue in GetHuman-sueninye's own words
I've been trying to contact Viagogo for monthes now. I purchased a Pink Concert tiket for a Perth concert. The email account that I used to purchase my ticket was hacked leaving me no way to access my receipt, order number and to retrieve my ticket to pink concert, which has now come and gone. I purchased the ticket for my brother last year on the day pink tickets went on sale, I'm so disappoin... ... Have purchased a ticket to see pink Perth was. My email account that I purchased the ticket with was hacked..... I am unable to complete any activity with regards to this issue because of this.*I have tried to contact your site regarding this to no Avail....... I expect this problem be resolved urgently . Pink concert finishes this Saturday ******. Not happy I purchased this ticket for my brother as a birthday present last year, he is terminally unwell.*Please contact back asap.
Because they Viagogo continue to email me with Irrelevant replys eg the email or password I'm entering is incorrect, even though an existing account is active with them.*I've exhaust all avenue's have just today gone and purchased a ticket through ticketec so that he can attend tonight's concert. Disappointed and discusted with Viagogo. Will be taking further Action.
I now would like to be refunded, as pink event here in Perth has finished some weeks ago now, and my complain hasn't been resolved still??
This was my first experience with Viagogo. The only reason I purchased my ticket with them was because they were advertising online on Perth arena pink website*Totally conned.
How GetHuman-sueninye fixed the problem

We are waiting for GetHuman-sueninye to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sueninye fixes it.
This email address isn't valid

ViaGoGo

Where's my pink ticket I purchased.
Customer service issue
Reported by GetHuman-sueninye
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 28 customers so far
Similar issue to 554 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-sueninye started working on this issue
Jul 5th, 2018 5:42am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 6:45am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 6:47am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 6:47am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 6:48am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 6:56am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 7:06am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 11:50am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 11:52am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 5th, 2018 2:26pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 6th, 2018 7:08am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 6th, 2018 8:31am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 6th, 2018 8:51am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 8th, 2018 2:56pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 8th, 2018 2:59pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 8th, 2018 3:00pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 8th, 2018 3:00pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 9th, 2018 1:39am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 16th, 2018 2:22pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 16th, 2018 2:23pm
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 16th, 2018 2:29pm
GetHuman-sueninye confirmed the issue is fixed. Hooray!
Jul 27th, 2018 4:52am
GetHuman-sueninye confirmed the issue is fixed. Hooray!
Jul 27th, 2018 4:55am
GetHuman-sueninye indicated the issue is not fixed yet.
Jul 27th, 2018 4:56am