Viagogo Tickets Not Yet Recieved for Rolling Stones Manchester *th June.

GetHuman742420's customer service issue with ViaGoGo from June 2018

Help with my ViaGoGo issue
Get my tickets in my hand ... I need to receive my tickets for the Rollings Stones Concert *th June and its Now Sa****ay *nd June. Paid in full on **th Feb. Order ID: ********. Like get my * tickets to me NOW. Plz.*Or tell me they are in registered post and on the way.*Delivery Address. *graham helsby** Hulme Hall Avenue, cheadle hulme, cheadle, che****re, SK**LN**gh update *:**pm Sa****ay *nd.*They have contacted me now and explained I MUST collect the tickets.*- I have replied with a number of points regards the tickets & the pick up & the lack of delivery.*- this is a mess because of course I have already paid for delivery ....... now gettung h***le **Anyway we are getting progress. But I can't declare a victory until I have the *xtickets
I have * friends excited to come & I have NO tickets in my hand.
Tickets in my hand
I paid *** Euro
Tried their on line & it just says don't panic.*Getting to close for comfort *This is not good.
Help with my ViaGoGo issue
How GetHuman742420 fixed the problem:
I raised a support request with viagogo and then petered them on that. Like about ** other people we were told to go-collect tickets from Premier Inn next to old trafford. Where after a short wait we were supplied with our tickets. emotions were high. However my final conclusion was that a single ticket-vendor had badly behaved and let Viagogo down. I hope they are suitably black listed going forward. It was unecessarily stressful.
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ViaGoGo

Tickets
Customer service issue
Reported by GetHuman742420
Jun 2nd, 2018 - 3 mons ago
I have an issue with ViaGoGo too
Fixed
GetHuman742420 shared how to fix
Seen by 27 customers so far
Similar issue to 464 others
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Timeline
GetHuman742420 started working on this issue
Jun 2nd 3:16pm
GetHuman742420 indicated the issue is not fixed yet.
Jun 2nd 8:34pm
GetHuman742420 indicated the issue is not fixed yet.
Jun 2nd 8:34pm
GetHuman742420 indicated the issue is not fixed yet.
Jun 2nd 8:34pm
GetHuman742420 indicated the issue is not fixed yet.
Jun 2nd 8:34pm
GetHuman742420 indicated the issue is not fixed yet.
Jun 2nd 8:39pm
GetHuman742420 confirmed the issue is fixed. Hooray!
Jun 6th 7:33am
GetHuman742420 confirmed the issue is fixed. Hooray!
Jun 6th 7:33am
GetHuman742420 confirmed the issue is fixed. Hooray!
Jun 6th 7:33am
GetHuman742420 confirmed the issue is fixed. Hooray!
Jun 6th 7:33am