This continues...they have now told me I am not due any refund. I paid £*** for * ticke...

GetHuman-aliandan's customer service issue with ViaGoGo from May 2018

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The issue in GetHuman-aliandan's own words
This continues...they have now told me I am not due any refund. I paid £*** for * tickets to see Lionel Richie, I did not realise these were highly inflated prices.*I never received confirmation and the dashboard did not show any purchase. When they finally told me that I used *****@***.com as my email but that was never accepted and due to the ** plus emails I sent relating to this issue with their response relating to our tickeets for A-Ha NOT LIONEL RICHIE I have bought two tickets from Ticket Master and have now spent £*** for * tickets that are worth £** EACH!!*I CANNOT STRESS HOW UPSET I AM AND THE ISSUE HAS CAUSED ME ANXIETY AND STRESS. I FEEL LIKE I HAVE BEEN ROBBED AND MISLEAD.
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ViaGoGo

Customer service issue
Reported by GetHuman-aliandan
May 25th, 2018 - 6 mons ago
I have an issue with ViaGoGo too
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Seen by 3 customers so far
Similar issue to 429 others
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GetHuman-aliandan started working on this issue
May 25th 1:36pm
GetHuman-aliandan indicated the issue is not fixed yet.
May 25th 1:36pm