I have ordered * tickets for the World Cup back in December of last year. I haven't rec...

GetHuman-nassiri's customer service issue with ViaGoGo from May 2018

232 similar
0 following
Help with my ViaGoGo issue
First: share to improve GetHuman-nassiri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nassiri's next move: go to the ViaGoGo help center.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nassiri will want to follow the link below to head to their help center. We will check on GetHuman-nassiri later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nassiri may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-nassiri's own words
I have ordered * tickets for the World Cup back in December of last year. I haven't received these yet and have no clue how to contact ViaGoGo. I have recently learned that FIFA is banning external vendors (incl. ViaGoGo) to issue*sell tickets which only amplified my concerns.**As I have made many arrangements (e.g. hotel, travel, etc) and paid a lot of money for the tickets, I would like to get clarity from ViaGoGo asap.
GetHuman-nassiri did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-nassiri fixed the problem
We are waiting for GetHuman-nassiri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ViaGoGo email you?
This email address isn't valid
Follow this issue
See how GetHuman-nassiri fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nassiri
May 16th, 2018 - 10 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 3 customers so far
Similar issue to 232 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-nassiri started working on this issue
May 16th, 2018 2:16pm