I have booked the tickets for World Cup. I have sent queries through email twice or thr...
GetHuman648794's customer service issue with ViaGoGo from May 2018
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I have booked the tickets for World Cup. I have sent queries through email twice or thrice and I am getting generic replies from the customer care. My concern is I am planning to travel from India to Russia for the World Cup, for which I need to book all the tickets in advance. I am waiting for the tickets or at least the ticket numbers so that I can create the FAN ID. And there is no information provided on how soon I can get the tickets. Also, I read on the official FIFA website that tickets through other vendors are not legal. Please confirm and help. Also, please help me on how to cancel the tickets.
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