I bought FIFA World Cup tickets from viagogo last November, and they said they will sen...

GetHuman644909's customer service issue with ViaGoGo from May 2018

37 views
 | 
5848 similar
 | 
2 following
Help with my ViaGoGo issue
First: share to improve GetHuman644909's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ViaGoGo help.
Before contacting them, items GetHuman644909 may need:
Username, Password, and Email address on the account
The issue in GetHuman644909's own words
I bought FIFA World Cup tickets from viagogo last November, and they said they will send the tickets to me not less than * days before the event, and have charged me in full for all the tickets. Now, i am not finding any ways of contacting them and not sure how legitimate they are. Without the ticket, i cannot apply for my fan ID which will not let me enter the stadium. Need urgent help in getting in touch with someone from viagogo
GetHuman644909 did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman644909 fixed the problem
We are waiting for GetHuman644909 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman644909 fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman644909
May 1st, 2018 - a yr ago
I have an issue with ViaGoGo too
Not resolved
Seen by 37 customers so far
Similar issue to 5848 others
2 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman644909 started working on this issue
May 1st, 2018 4:08am