Paul McNally purchased * FIFA tickets from ViaGoGo last winter for Saint Petersburg sta...

GetHuman-hollymcn's customer service issue with ViaGoGo from April 2018

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The issue and preferred resolution, in GetHuman-hollymcn's own words:
Paul McNally purchased * FIFA tickets from ViaGoGo last winter for Saint Petersburg stadium, ** July ****, **:**. *Order ID *********Our account indicates that the tickets are cancelled.*Payment in the amount of €***.** was taken from our visa immediately upon ordering the tickets. We have had no reimbur*****t. *Our account indicates that the tickets are cancelled.*Perplexed and anxious,*Holly and Paul McNally
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ViaGoGo

Customer service issue
Reported by GetHuman-hollymcn
Apr 30th, 2018 - 3 mons ago
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GetHuman-hollymcn started working on this issue
Apr 30th 4:00am