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Fraudulent phone on my credit report this is the second pne

Verizon

customer service issue
Reported by GetHuman285932
Dec 5th, 2017 - 9d ago
Unfortunately, we don't know GetHuman285932's next move.
At this time, we haven't been able to find an effective way to address Verizon issues like this. Our research team has already been notified, and we will reach out to GetHuman285932 if we find a good way to resolve the problem in the next week.
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman285932 started working on this issue
Dec 5th 11:02pm
GetHuman285932 reviewed the items needed
Dec 5th 11:02pm
GetHuman285932 indicated the issue is not fixed yet.
Dec 5th 11:31pm