I got this message by email from VZWM*****@***.com: "*my first name*, you've chosen to...

GetHuman-donalepa's customer service issue with Verizon from July 2021

Help with my Verizon issue
First: share to improve GetHuman-donalepa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-donalepa may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-donalepa's own words
I got this message by email from VZWM*****@***.com: "*my first name*, you've chosen to keep your paper bill."*And this message by text from Verizon text * *****: "VZW Free Msg. This cell phone number is now unregistered from My Verizon. If you feel that this is in error, please call customer service."*I chatted with Verizon rep, who merely confirmed that my account was "unregistered".

GetHuman-donalepa did not yet indicate what Verizon should do to make this right.

How GetHuman-donalepa fixed the problem

We are waiting for GetHuman-donalepa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon

Customer service issue
Reported by GetHuman-donalepa
Jul 6th, 2021 - 4 months ago
Not resolved
Seen by 167 customers so far
Similar issue to 3895 others
0 customers following this

Timeline

GetHuman-donalepa started working on this issue
Jul 6th 3:03am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies