the landline and mobile are both no connection. this is ridiculous...I am ** years old...

GetHuman-mtbouis's customer service issue with Verizon from April 2021

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The issue in GetHuman-mtbouis's own words
I TRYING TO CALL TO PAY A BILL VIA MY TELEPHONE ... the landline and mobile are both no connection. this is ridiculous...I am ** years old and need to call doctors. I need my telephones back in service. You can't call me.. both phones are just dead. I pay my bills automatically. Both are paid. I started dealing with no service and calling more than * weeks ago,
wHAT DO YOU MEAN....BOTH PHONES ARE NOT IN SERVICE AND IT'S A NEW MOBILE PHONE
repair my landline or what ever is needed.
WITH VERIZON more than ** years and before that I forget the name---was it CandP? I stayed with same company for a lifetime. My bill is automatic payment. I need both phone lines back...even my mobile is not connected. I need to find a place I can walk in get this taken care of if it's close since I'm not supposed to drive. I guess I need to locate a phone service that will do better, but I can't call so what can do?
I can't fix it....it's a landline issue. I guess I need to find another carrier.
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Verizon

my telephone
Customer service issue
Reported by GetHuman-mtbouis
Apr 6th, 2021 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4236 others
0 customers following this

Timeline

GetHuman-mtbouis started working on this issue
Apr 6th 5:04pm

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