I recently purchased a prepaid verizone phone with a $***month plan. The phone malfunct...

GetHuman5906907's customer service issue with Verizon from March 2021

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The issue in GetHuman5906907's own words
I recently purchased a prepaid verizone phone with a $***month plan. The phone malfunctioned within the first * hours after activation. I returned the phone for a refund, but the phone plan is non refundable, so is there a way i can transfer the $ ** plan and phone number to a new verizon prepaid phone?

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Verizon

Smartphone
Customer service issue
Reported by GetHuman5906907
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4275 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman5906907 started working on this issue
Mar 31st 5:42am